{"id":3805,"date":"2024-09-25T06:23:47","date_gmt":"2024-09-24T23:23:47","guid":{"rendered":"https:\/\/nsl.def2design.com\/investor-relations\/complaint-channels\/"},"modified":"2025-07-04T13:05:54","modified_gmt":"2025-07-04T06:05:54","slug":"complaint-channels","status":"publish","type":"page","link":"https:\/\/nslfoods.com\/en\/investor-relations\/complaint-channels\/","title":{"rendered":"\u0e0a\u0e48\u0e2d\u0e07\u0e17\u0e32\u0e07\u0e01\u0e32\u0e23\u0e41\u0e08\u0e49\u0e07\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19"},"content":{"rendered":"\n\t<section class=\"section publications-page-title\" id=\"section_203151252\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"650\" src=\"https:\/\/nslfoods.com\/wp-content\/uploads\/2024\/10\/ir-complaint-channels.jpg\" class=\"bg attachment-original size-original\" alt=\"Complaint Channels\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-2071344948\">\n\n\t<div id=\"col-875016616\" class=\"col medium-11 small-11 large-11\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-774222570\" class=\"text page-title-publications\">\n\t\t\n<h1 class=\"hdr-weight-normal\">Whistleblowing <\/h1>\n\t\t\n<style>\n#text-774222570 {\n  font-size: 1.5rem;\n  text-align: center;\n  color: rgb(255, 255, 255);\n}\n#text-774222570 > * {\n  color: rgb(255, 255, 255);\n}\n@media (min-width:550px) {\n  #text-774222570 {\n    font-size: 1.6rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-875016616 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_203151252 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  min-height: 300px;\n  background-color: rgb(245, 245, 245);\n}\n@media (min-width:550px) {\n  #section_203151252 {\n    min-height: 555px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_225304904\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-466006236\">\n\n\t<div id=\"col-846837000\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-1093621335\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1093621335 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<p style=\"font-weight: 400;\">NSL Foods Public Company Limited prioritizes the establishment of whistleblowing and complaint channels to address grievances from both company personnel and external parties who are impacted or may be at risk of being impacted by the company&#8217;s and\/or its subsidiaries&#8217; business operations. Such impacts may arise from unlawful behavior or actions that contradict the company&#8217;s business ethics. Additionally, these channels serve as tools for monitoring and tracking the company&#8217;s and\/or its subsidiaries&#8217; operations. They also provide vital information that contributes to improving management practices, ensuring greater rigor and efficiency.<\/p>\n\t<div id=\"text-407090211\" class=\"text\">\n\t\t\n<h3>Click to view full policy<\/h3>\n\t\t\n<style>\n#text-407090211 {\n  color: rgb(240, 122, 32);\n}\n#text-407090211 > * {\n  color: rgb(240, 122, 32);\n}\n<\/style>\n\t<\/div>\n\t\n<ul>\n<li><a href=\"\/wp-content\/uploads\/2025\/04\/05.NSL_Whistle_Blowing_Policy.pdf\" target=\"_blank\" rel=\"noopener\">Whistleblowing Policy<\/a><\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_225304904 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_156196785\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-1357955256\">\n\n\t<div id=\"col-1942802465\" class=\"col medium-11 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-4174381378\" class=\"text complaint-form-wrap\">\n\t\t\n<p><strong>You may report any unlawful activities, corruption, or non-compliance with the policies of NSL Foods Public Company Limited, including breaches of the Company\u2019s Code of Business Ethics, Corporate Governance, and internal regulations.<\/strong><\/p>\n<p><strong>All reports must be made in good faith, with the complainant\u2019s full name disclosed, and must be based on truthful information. Allegations must not be made without sufficient and credible evidence.<\/strong><\/p>\n<p><strong>Complainants will be provided with appropriate protection, and all information received will be treated with the strictest confidentiality.<\/strong><\/p>\n\t\t\n<style>\n#text-4174381378 {\n  font-size: 1.1rem;\n  text-align: left;\n  color: rgb(5, 106, 122);\n}\n#text-4174381378 > * {\n  color: rgb(5, 106, 122);\n}\n<\/style>\n\t<\/div>\n\t\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6665-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6665\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3805#wpcf7-f6665-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6665\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6665-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row complaint-form-row\">\n\t<div class=\"col complaint-form-col medium-6 small-12\">\n\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col complaint-form-col medium-6 small-12\">\n\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name*\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row\">\n\t<div class=\"col complaint-form-col small-12\">\n\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email Address*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row\">\n\t<div class=\"col complaint-form-col small-12\">\n\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"phonenum\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone Number*\" value=\"\" type=\"tel\" name=\"phonenum\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row\">\n\t<div class=\"col complaint-form-col small-12 text-left\">\n\t\t<p><label for=\"complaint-topic\" class=\"form-label\">Subject of Complaint*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"complaint-topic\"><span class=\"wpcf7-form-control wpcf7-radio form-check\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"complaint-topic\" value=\"Corruption\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Corruption<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"complaint-topic\" value=\"Employee Misconduct\" \/><span class=\"wpcf7-list-item-label\">Employee Misconduct<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"complaint-topic\" value=\"Business Ethics\" \/><span class=\"wpcf7-list-item-label\">Business Ethics<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"complaint-topic\" value=\"Legal Non-Compliance\" \/><span class=\"wpcf7-list-item-label\">Legal Non-Compliance<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"complaint-topic\" value=\"Other (please specify)\" \/><span class=\"wpcf7-list-item-label\">Other (please specify)<\/span><\/label><\/span><\/span><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"complaint-topic-2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"complaint-topic-2\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row\">\n\t<div class=\"col complaint-form-col small-12\">\n\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"complaint-branch\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" aria-invalid=\"false\" placeholder=\"Company \/ Branch Involved\" value=\"\" type=\"text\" name=\"complaint-branch\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row\">\n\t<div class=\"col complaint-form-col small-12\">\n\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"complaint-unit\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Individual(s) \/ Department Concerned*\" value=\"\" type=\"text\" name=\"complaint-unit\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row\">\n\t<div class=\"col complaint-form-col small-12\">\n\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Details of the Complaint\" name=\"your-message\"><\/textarea><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row\">\n\t<div class=\"col complaint-form-col small-12 text-left\">\n\t\t<p><label for=\"complaint-file\" class=\"form-label\">Attach Supporting Files (pdf, doc, png, jpg)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"complaint-file\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.doc,.png,.jpg\" aria-invalid=\"false\" type=\"file\" name=\"complaint-file\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row complaint-form-acceptance-row\">\n\t<div class=\"col complaint-form-col small-12 text-left\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-consent\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the <a href=\"\/en\/privacy-policy\/\" target=\"_blank\">Privacy Policy.<\/a><\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col complaint-form-col small-12 text-left\">\n\t\t<p>You may learn more about our Privacy Notice, including how to withdraw your consent or submit a complaint regarding a violation of your privacy rights.\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row complaint-form-acceptance-row\">\n\t<div class=\"col complaint-form-col small-12\">\n\t<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LfQydMqAAAAAGm3ZCXhCqRE6UQDjyg5uWO1_6Ap\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfQydMqAAAAAGm3ZCXhCqRE6UQDjyg5uWO1_6Ap\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"reCaptcha Response Here\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n\t<\/div>\n<\/div>\n<div class=\"row complaint-form-row complaint-form-acceptance-row\">\n\t<div class=\"col complaint-form-col small-12\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-submit-complaint\" type=\"submit\" value=\"Submit Information\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_156196785 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: rgb(255, 255, 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